FAQ's

1.How long are shipping times?

Your product will ship within one to two business days of placing your order, and then take 3 -7 days to reach your doorstep. Each product at Purple Trendz Boutique has an estimated delivery time that you can find in the product description.

2.What is your return policy?

If for any reason you are not happy with your purchase, you may return the item(s) within 15 days of receiving the order. Please note that monogrammed, personalized, special-order items, and items damaged through normal wear and tear are not eligible for return. A: Items Not Eligible for Return: The following items cannot be returned or exchanged: bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories (except scarves and bags). B: Packaging Requirements: Items received should be unused, undamaged and in original package. C:Please contact us through our email id: thepurpletrendz@gmail.com.

3.Can I cancel my order?

Cancellations are possible if you do not receive your package within the time frame specified for each individual product. Sometimes orders get sent out before we can process the cancellation. So, if you cancel your order but still receive the package, then please go ahead, and do one of three things; recycle it, donate it, or enjoy it.

4.What happens if I receive the wrong item?

If there is an issue with your order_ if it is the wrong size, wrong color, defective, or otherwise not exactly what you wanted _ then simply notify us, and we will give you refund or exchange it.